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Get in touch

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Thank You

Thank you for your enquiry to STERIS Instrument Management Services. We aim to respond to all enquiries within 1 working day. If your enquiry requires a more in-depth response, we will still respond to notify of that.

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Mission & Values

Our Mission

At STERIS, we help our Customers create a healthier and safer world

Inspired by our Customers’ efforts to create a healthier and safer world, and guided by our legacy of leadership and innovation, we strive to be a Great Company. To STERIS, this means we will make a difference by providing world class product and service solutions for our Customers, safe and rewarding work for our People, and superior returns for our Shareholders.

Our Values
Value

Customers first - always

Our Customer is the most important person in our business, to be treated with the utmost respect. No business activity, other than safety, is more important than listening, learning and providing superior product and service solutions to our Customers.

Value

Innovation - the best

We are leaders not followers. Our company is built on a collection of innovative ideas and a passion for continuous improvement. We challenge the status quo and take measured risks, exploring big and small ideas that improve our quality, delivery and cost performance daily. We provide meaningful value to our Customers with our product and service solutions.

Value

Accountability – right now

We say what we mean and we honor our commitments. We hold ourselves and each other accountable for our results. We prefer action today versus tomorrow. We understand that value is created in our product development centers, our factories and at our Customer’s sites.

Value

People – the foundation

We are committed to the safety and success of our people. We expect the performance of every person to continually improve with personal initiative and proper support. We treat each other with mutual respect and have fun in our work.

Value

Teamwork – winning together

We believe unity of purpose and teamwork enables us to do far more than we could individually. We draw strength from each other and communicate with fairness, candor, respect and courage respectfully stating what we think even if it is unpopular. Our collaboration turns interesting ideas into great product and service solutions.

Value

Integrity – stewardship commitment

We are stewards of the long-term success of our business - we create superior value for our people and our shareholders. We are trustworthy and honest, and carry out our work in a professional, ethical, and legal manner. We challenge actions inconsistent with our values.